Flowers

It is always our endeavour to deliver products as displayed on our website, however, in the event of contingencies of durability or seasonal availability, we reserve the right to make close substitutes without compromising the quality of the product.

In the event of unavailability of a certain flower or a certain colour, we highly recommend substitution to avoid an untimely delivery. We assure you that the nature and quality of the product will be preserved.

For some smaller cities and towns, florists are unable to stock flowers of high value because of the perishable nature of the product. In such a scenario, we recommend that our customers opt for the more readily available varieties such as roses, gerberas and carnations.

However, if you would prefer that no such substitution be made in your order, please enquire beforehand about the availability of your desired product in the city you want the order to be delivered in, as this mitigates the chances of disappointment or confusion at a later stage.

 Cakes

Cakes, as a highly perishable commodity cannot be sent by courier. (All India Florist) procures its cakes from the best bakeries in that town or city. Owing to the nature of the product, the delivered product might not be an exact rendition of the images displayed on the website (in terms of icing and toppings), but utmost care will be taken to deliver a good quality cake of the same flavour. In extreme cases, where cakes are not available in some smaller towns, the product will be substituted with pastries in the same quantity.

In extremely warm weather conditions, where certain flavours of cake are more susceptible to melting, we may substitute with another flavour of the same quality and value.

In cases where the sender’s message (to be inscribed on the cake) is too long or the design of the cake is not conducive to the same, the message will be written on a separate card that will be attached with the cake.

To ensure the delivery of freshly baked cakes, we only use cakes that have been baked the same day. For this reason we do not accept orders for early mornings.

In all the above cases, it will be our endeavour that the substituted product will make no compromise in terms of value or quality.

Time-bound deliveries

At certain times, especially in large cities, commuting can take longer than usual due to increasing congestion and traffic. We will make a sincere effort to deliver at the time specified by you. However, we do request you to accommodate deliveries that may take a while longer than usual.